FAQ - Mobile App

If you are having this issue, please try the following solutions: 1. Pair the GPS Connector via the PATHFINDER app instead of the smartphone’s Bluetooth screen. 2. If the GPS Connector is [...]

No. If all alerts are ‘on’, the alarms will work on the home screen without the app showing.

The iOS has a special calibration window that pops open for you to recalibrate the compass if needed. The Android Operating System does not have this function.

If you would like to use the PATHFINDER app on a tablet, we recommend using the tablet that has an Android Operating System or iOS Operating System. 

No. The information cannot be shared unless that person has a GPS Connector that can operate and track on the phone. Even if the app is downloaded and the individual is within close range, the [...]

• iPhone: iOS 8.1 and up • Android: 4.3 and up

• The GPS collars may need to acquire a GPS signal in order to properly display your location, which is best done when outside.  • Wi-Fi and cellular data assists in acquiring GPS signal, which [...]

Phones that are not in service can still be used with the PATHFINDER. Data service is required to view Google Maps™, but the Offline Maps can be downloaded beforehand using Wi-Fi.

The tracking information can be shared, but a GPS Connector is required to view this information. Each phone will need to be paired with a GPS Connector to utilize the PATHFINDER app and view the [...]

The map views available are:  Google Maps™: Normal, Satellite, Terrain Offline Maps: Outdoors, Google Normal, Google Satellite, Google Terrain, Custom Maps