FAQ

Most popular and commonly asked questions. Filter by PATHFINDER system and topic.

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Is my original PATHFINDER compatible with the new PATHFINDER2 ?

Will my PATHFINDER SE additional GPS Receiver work with the new PATHFINDER2 GPS Connector?

How does the PATHFINDER2 GPS Connector work?

Why will the system not hold a charge?

How long will the smartphone’s battery life last while using the PATHFINDER2 app?

What is the battery life of the collar?

How will the unit work with little or no cellular service?

Will the PATHFINDER TRX collar work with the new PATHFINDER2 GPS Connector?

Does my mobile device need to be connected to a mobile provider?

Will PATHFINDER2 operate in Canada?

How many channels and slots does the system support?

How do I get the best signal?

Does the GPS Connector need to be on a person’s body to operate the PATHFINDER2?

Do I use the same app as the original PATHFINDER?

What landscape viewing options are available?

What MURS band frequency does the PATHFINDER2 use?

What operating systems are compatible with the PATHFINDER2 app?

What are my Map options?

Will the PATHFINDER2 auto-correct when the dog breaks the E-Fence I set up?

Will the Mobile-Fence auto-correct the dog when the dog breaks the mobile boundary?

Will the Geo-Fence auto -correct the dog if they are breaking the boundary?

Can I recalibrate the compass?

Does the application need to show on the screen to receive alerts?

Can a friend track my dogs with his phone?

Can I share my location with someone else near me (within Bluetooth range) without the person having a connecting device?

What should I do if the phone and the PATHFINDER2 GPS Connector are not connecting?

Can I replace the collar’s antenna myself?